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We truly value the feedback we receive from our customers, and we believe it’s essential to continuously improve based on your insights. Thanks to your suggestions, we’ve made several key updates to enhance your experience. Here's a look at the improvements we've implemented to serve you better.
If you would like to provide feedback about an MWR program, please click HERE. Please note, if you choose not to provide your contact information, we won't be able to respond or address your feedback directly.
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Mayport Indoor Pool
Would love swim lessons in the fall!
We heard you and have started to offer Learn to Swim classes year round inside the Natatorium! Visit this link to view and register for upcoming classes and our youth swim club: www.navymwrmayport.com/swim
Mayport Auto Skills
The crew is awesome! Professional and friendly. Only gripe is that the chassis lifts are all down. One for a door and another for parts. Please try and get this fixed. Thank you!
Our team has been working hard to open at least one of these lifts for customer use! A new lift was recently installed. We are in the process of making additional improvements to the Auto Skills Center to include upgrading the outdoor area!
Mayport Intramural Sports
The outdoor pickleball courts are extremely bad. I think you’ll be surprised how many people play Pickleball (all ages). Please fix the courts, nets, and fences with wind barriers.
We have recently purchased new nets and wind screens for the pickleball courts. We have also included pickleball court boundary lines on the new gymnasium floor so indoor play will continue to be available throughout the year!
Mayport Fitness Center
The fitness center is a great place for early birds and veryu convenient. I’m grateful to have 24-hour access to the facility at the Mayport MWR center – thank you for providing that. However, I do have a concern regarding the access door. On a recent visit, the door did not function properly and I waited about 20 minutes for it to open. During that time, around 11 others were also waiting due to access issues. Could you please look into whether there is an ongoing issue with the access system?
We are thrilled to offer 24/7 access to both the Main Fitness Center and Surfside Fitness Center for registered patrons. However, we rely on technology to ensure access is available. Unfortunately that technology can sometimes fail. We make every effort to ensure the access points are working at all times and are currently working with our regional IT team for a solution to decrease these technology failures.
Mayport Catering and Conference Center
Another wonderful experience at Seaglass. Staff is a joy and the food was delicious. Keep the Flight Nights!
We love hearing about your great experiences within our facilities! Seaglass continues to offer events and specials each month. You can find more information here (website) or by texting XXX (Eats Text)
Mayport Fitness Center
I would suggest having the natatorium open on weekends and be available for more hours!
We listened and have increased our aquatics hours for all customers! Please check our website for current hours of operation at the Natatorium.
Mayport Fitness Center
Thank you for having 24 hour access! Would it be possible to get at Pit Shark Belt Squat Machine in the near future?
We are constantly looking to improve the quality and variety of machines on the fitness center floor and appreciate all feedback and requests! We have been able to purchase many new pieces of equipment, including the Belt Squat Machine requested!
Mayport Fitness Center
You have one room that has bags for boxing, but that room is taken up for a class during the lunch hour. You have may people who would like to use the bags but they can’t because of the class. Please move the class or change the time!
Is there a way to put the heavy bag out after hours for those of us who love boxing? It would be much appreciated!
Based on your feedback, we found a place on the main workout floor for a heavy bag that is now available while classes are offered in the training room and during unstaffed hours at the Fitness Center!
