Navy Wounded Warrior-Safe Harbor
Navy Wounded Warrior (NWW) -- Safe Harbor is the Navy's sole organization for coordinating the non-medical care of seriously wounded, ill and injured Sailors and Coast Guardsmen, and providing resources and support to their families and caregivers. Through proactive leadership, the program provides individually tailored assistance designed to optimize the success of the wounded warriors' recovery, rehabilitation and reintegration activities.
NWW helps Sailors and Coast Guardsmen return to duty, and, when that's not possible, the program works collaboratively with federal agencies, and state and local organizations to ease wounded warriors back into their communities.
How does NWW operate?
Regional NWW non-medical care management teams work with wounded warriors and their families to identify their goals and develop plans to achieve them. The teams are led by a regional director, and recovery care coordinators oversee the development and execution of wounded warriors'
Comprehensive Recovery Plans (CRPs). Non-medical care managers anticipate enrollees' daily non-medical needs and resolve any issues that surface during the recovery process.
NWW headquarters, which is based in Washington, D.C., is divided into four
components: Policy and Enrollment; Quality Assurance; Program Support; and Pay and Entitlements.
What is a CRP?
A CRP is an individualized plan developed by the non-medical care management team, the service member and his or her family or caregiver, which identifies and prioritizes their goals. The CRP is a tool that helps service members remain on course throughout recovery, rehabilitation and reintegration.
How do Sailors and Coast Guardsmen enroll in NWW?
Sailors and Coast Guardsmen may self-refer to the program or be referred by family, command leadership or medical providers.
Who is eligible for enrollment?
NWW enrollment is available to seriously wounded, ill and injured Sailors and Coast Guardsmen, including:
Shipboard and training accidents
Serious medical and psychological conditions (e.g, cancer, PTS)
What is non-medical care management?
Regional NWW non-medical care management teams tailor support to each enrolled service member's needs.
Support includes assistance with:
Comprehensive Recovery Plan
Adaptive sports and reconditioning
Pay and personnel issues
Invitational Travel Orders
Lodging and housing adaptation
Child and youth care
Education benefits and training and employment opportunities Commissary and Exchange access Respite care TBI/PTS support services Transition assistance and much more
Did you know Navy Wounded Warrior – Safe Harbor operates a 24/7 call center with an 8-second response time? Talk about customer service! The call center can be reached at 855-628-9997 and can answer any questions about the program, including enrollment eligibility.